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Why should you manage Social Media presence for your Business?

by Pinaki Chakraborty
Published: Last Updated on 1.2K views Support Us
Why should you manage Social Media presence for your Business?

What is social media?

It is a wonderful digital invention that has revolutionized the way we communicate and share information. Nowadays social media is the highest traffic platform. In the whole world, almost 90% of people use social media. Instagram, Facebook, Twitter, Pinterest, and LinkedIn Individuals use these social media platforms to share experiences, connect with friends and loved ones, and make new acquaintances.

A business without a social media marketing plan is definitely at a severe disadvantage in today’s business world.
If you don’t want to leverage the reach and power of social media, you very well risk missing out on a huge opportunity to connect with your customers and discover new markets.

Here are some benefits mentioned of using social media for business:

#1 Improve brand awareness

Achieving brand awareness and brand recognition is one of the most important marketing goals of any business. Because consumers want to buy brands that can recognize them. Social media has an advantage over traditional media because it can promote your brand more quickly and easily. Around 90% of people use social media platforms like Facebook, Instagram or Twitter are a natural place to grow their business. Most people only connect with brands that are on social media. Eighty-five per cent of Instagram users say they have grown their business on Instagram.

#2 Humanize your brand

Most customers don’t want to trust a brand unless they see real evidence that companies are keeping their promises. Social networks allow you to create real-time human connections with your audience. Introduce your followers to those who are managing your business and show existing customers how your products are used and benefited. Authenticity creates trust. Trust, in turn, builds marketing readiness and encourages new business. And social media is the best place to be socially real. Show how you live your brand values, how your product works in real life, and how you put the interests of your employees and customers first.

#3 Establish your brand as a thought leader

People look to brands for ideas and information and there’s no better place to share them than social media. No matter what industry your company is in, social media helps promote your brand. Regularly interacting with visitors, posting and sharing industry-related information and promoting your business helps visitors prove that you are a thoughtful leader and that you are looking out for their best interests. They start to see you as an authority in the field. The LinkedIn publishing platform in particular – is a great network to focus on developing your thought leadership.

#4 stay top of mind

Per Day almost 70% of people log into their social accounts. They admit to checking multiple times per day. Connect with fans, followers and customers every time, social media gives this opportunity. Maintain your social posts resourcing, informative and your followers will be delighted to see your new content in their feed, thinking of you so you are their first stop when they are ready to shop.

#5 Communicate authority

Customers are becoming increasingly savouring and demanding that companies support them. Before making a decision, you will do a quick search to browse your website and your social media. Create a positive first impression through social media, which shows that your business is trustworthy, knowledgeable and communicative. Look for ways to showcase your skills in your industry – such as writing pieces related to your skills or expanding on your company’s mission. You build trust with potential customers by displaying your business offerings and values.

#6 Networking & Partnerships

Building and maintaining relationships is an important part of almost everything we do as human beings. For jobs, friendships, clubs, volunteer organizations and anything else that requires teamwork and the combined strength of that team, social media has made it much easier to maintain and develop real relationships.
Jobs, friendships, clubs, volunteer organizations, and the combined strengths of those groups make social media much easier to maintain and develop real relationships. Social networks make it much easier.

#7 Increase Website Traffic

Social media channels complement the brand’s website and physical presence. The purpose of social media is to reach out to different audiences in a personalized, engaging and entertaining way and to point out potential customers with whom you have never had the opportunity to engage before to get to know and try your business. Properly covered, it will withstand many harsh conditions. There are many ways to point users to a brand’s website for legitimate and useful reasons. Let this social media be that helpful vehicle.

#8 Customer feedback

In the world of business, sales and profit, regardless of what your industry is and who you are marketing and selling to, the focus must be on the customer. Success is achieved digitally and traditionally, through customer understanding and by providing the best quality customer service. Regardless of how we respond to customers, their response to “good” or “bad” is essential to business success and a long-lasting reputation. Social media helps us maintain a reputation we’ve never had before through a way to interact directly with our customers.


Despite the fact that the presence on social networks has become a necessity. There are many ways to get social media presence to grow your business, and here are some key benefits.

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